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Stay One Step Ahead with Oman’s Leading Insurer

 

Established in 1985, Al Ahlia Insurance Company SAOG is one of the oldest insurance companies in the non-life insurance sector in Oman. In 2010, the company was acquired by RSA Insurance Group and became a public listed company in 2017. Founded in 1710, RSA has been protecting its customers from risk and uncertainty for more than 300 years. This strong global expertise combined with the local understanding has led Al Ahlia RSA to become an industry-leading name in Oman.

Our Accolades

Our success includes many prestigious awards and honours which bear testimony to our commitment to excellence. Some of our key achievements include:

  • Recognised as the ‘Oman Insurer of The Year’ for six of the last nine years including 2019 at the prestigious MENA Insurance Awards.

  • Awarded ‘Best Overall Performance’ and winner in ‘Services and Insurance’ category at the Corporate Governance Excellence Awards by Oman Centre of Corporate Governance under the aegis of the Capital Markets Authority.

Over the years, we have been protecting our customers from risk and uncertainty. We have continuously developed our services to meet the evolving needs of our customers.

What We Do

We are one of the world’s longest standing general insurers, providing peace of mind to individuals and protecting small businesses and large corporations from uncertainty. At Ahlia, we operate across society, providing award-winning Commercial & Personal insurance products and services. Whether it’s direct-to-customer, via our broker relationships or partner organisations, we use our experience to anticipate and exceed customer expectations and improve outcomes across our value chain.

Our Nationwide Distribution

Branches: Our nationwide network of 28 offices across Oman includes 19 territorial branches and 9 border offices to service the needs of clients with a wide range of personal and commercial lines products.

Intermediaries: A full spectrum of insurance solutions across Commercial and Personal lines is offered through more than 20 brokers and 15 exclusive agents.

Direct Business: We have built a customer base of over 60,000 customers across channels. We take great pride in the fact that several of these customers have been with us for over 20 years now.

Product Portfolio: We offer a wide range of general insurance products and services for our customers across Oman. Being one of the leading players in general insurance sector, we are clearly focused on our core strengths and expertise. 

A. Commercial Lines

We are one of the leading commercial lines insurers, providing insurance and risk management solutions to many local and international clients.

 

B. Personal

Our retail product range offers insurances for individuals catering to all their needs.

How We Create Value

In order to support businesses in managing their cost base during tough economic conditions, we are actively offering the following services:

a) We provide cover for many of the risks you face
You can limit your insurance coverage to specific risks you want to cover and thereby reduce your insurance premium.

b) We will take a whole account view across your portfolio of policies
When you place your motor, property, liability business with us, we will review your insurance premiums as a whole, providing competitive portfolio pricing.

c) We can offer a range of policy excess/deductibles
A higher excess/deductible can lower your insurance premium while still providing the coverage you require.

d) We undertake risk management surveys to understand the risks our clients face
This often enables us to assist them to avoid, mitigate, minimise or otherwise reduce the impact of many of those risks. 

e) We provide a market leading claims service for your vehicles
We have a national network of Royal Oman Police (ROP) approved Grade ‘A’ garages who ensure fast/quality repairs to your vehicles, helping you avoid any unnecessary disruption (and ultimately cost) to your business.

 

Claims

RSA Group is “A” rated by Standard & Poor’s giving our customers confidence that we have strong capacity to meet financial commitments and most importantly pay claims.

Our claims are handled in-house by our experienced claims handlers, supported by an established global network of loss adjustors and surveyors.

So, if you are looking at partnering with the best to ensure your business and interests are protected, then Al Ahlia RSA is here to help you stay One Step Ahead always. Through global expertise, local understanding, comprehensive range of products and services, we believe in helping our customers always stay One Step Ahead.

To explore the Al Ahlia RSA advantage for all your insurance needs, you can reach us on andy.williamson@om.rsagroup.com or call us on 2476 6800 or visit us at www.alahliarsa.com

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